We're here to help you with any questions or issues you may have. Find answers to common questions or contact our support team for personalized assistance.
Login problems, password reset, account verification
Send money, payment status, transaction history
Account security, fraud prevention, 2FA setup
info@payglobe.net
Response within 24 hours
Available 9 AM - 6 PM GMT
Instant help for urgent issues
Check your email and password, ensure your account is verified, or try resetting your password if you've forgotten it.
Check your transaction history for real-time updates. Some transactions may take a few minutes to process depending on the payment method.
Complete the KYC process by uploading valid identification documents. This usually takes 1-2 business days to review.
If you're experiencing technical issues or have found a bug, please let us know. Include details about your device, browser, and steps to reproduce the issue.
Email: tech-info@payglobe.net
Response Time: Within 48 hours for technical issues